Speak with your provider through a secure video chat from the safety and privacy of your home
Safe, secure, and easy
Telemedicine is now available at Paradise Behavioral Health for all appointments. You can speak to your provider from the safety of your home through a secure video chat. If you are a new patient and would like to learn more about telemedicine, please text or call our office and one of our friendly team members will be able to answer any questions you have and help you start your application. We currently only offer Zoom as ways to speak with your provider.
We Are Now Accepting New Patients
Call us today to become a patient of Paradise Behavioral Health.
TELEMEDICINE REQUIREMENTS Your telemedicine appointment should be treated like an office visit. You must be in a private room and if you are being prescribed medication you must have your medication readily available for review and discussion.
If you are driving in a car, in a public place, or anywhere that is not private and distracting to the provider, your appointment will be rescheduled at a later date. Adherence to these requirements is necessary to protect your confidentiality and meet HIPAA requirements. Please plan accordingly so we can provide you with the best care.
How To Join Your Telemedicine Call
Below are step-by-step instructions showing how to join your appointment by phone or computer.
Please make sure that you properly enable your audio on your device by clicking on “Call Using Internet Audio” when joining the call. Also, make sure that the volume on your device is turned up/on and not on mute.
If you are unable to set up Zoom on your personal device, you can come into our office to do your telemedicine appointment. We will not provide technical support over the phone, we can only help you set up Zoom by coming into our office.
If you have a copay or need to pay for any services, our office will call you on the day of your scheduled appointment. If you have not received a call from us 30 minutes before your appointment please call our office at (941) 347-8341 and press option 3. We cannot start your telemedicine call until your copay has been paid.
There are no additional costs or fees to use telemedicine. The cost of your telemedicine appointment is the same as any normal office visit. The Zoom app is free to download and use.
You must call our office at (941) 347-8341 to cancel or reschedule your appointment. Please call us at least 24 hours in advanced or you will be charged a $40 no show fee.
You must schedule an appointment with our office to submit a drug test at least 7 days before your appointment. We are open for drug tests Monday-Thursday 9am-4pm.
We have had problems with patients receiving telemedicine and patient portal emails sent to their Hotmail and Yahoo account. We recommend using another email address such as Gmail for your patient portal account. Please call our office at (941) 347-8341 and we can update your email address for you.
We Are Now Accepting New Patients
Fill out our new patient application by clicking the button below.